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Welcome to Strawberry Gardens Medical Practice

Our doctors and primary health care team believe in providing a traditional service by retaining the ‘Small Practice’ feel and ethos. 


Strawberry Gardens Medical PracticeStrawberry Gardens doctors' surgery in Heysham provides the highest quality healthcare to patients in the Lancashire area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. . 

The practice is based on two sites, our branch site being situated within Morecambe Health Centre. We have been established there since 1977. In July 1996 we opened Strawberry Gardens Medical Practice. Both sites have car parking and disabled facilities and are within easy reach of local public transport.



NHS 111 Service

NHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare services. If you live in Lancashire (excludingWest Lancashire) you can now call 111 when you need medical help fast, but it isn’t a 999 emergency.

NHS 111 is a fast and easy way to get the right help – wherever you are, and whatever the time.

You can call NHS 111 24 hours a day, 365 days a year and all calls from landlines and mobiles are free.

When to use it?

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

You should call 111 if:

·                                  you need medical help fast, but it's not a 999 emergency

·                                  you think you need to go to   A&E   or another NHS urgent care service

·                                  you don't know who to call, or you don't have a GP to call, or

·                                  you require health information or reassurance about what to do next

For less urgent health needs you should still contact your GP or local pharmacist in the usual way.

For immediate, life-threatening emergencies, continue to call 999.

How does it work?

The service is staffed by a team of fully trained advisers, supported by experienced nurses, who will ask you questions to assess your symptoms, give you the healthcare advice you need and direct you to the right local service as quickly as possible. This can include an  out-of-hours doctor ,  walk-in centre   or urgent care centre, community nurses, emergency dentist or late-opening chemist.

When you call 111, you will be assessed straight away. In an emergency, an ambulance will be sent immediately without the need for any further assessment. For any other health problems, the NHS 111 call advisers will be able to direct you to the service that is best able to meet your needs. If a health professional has given you a specific telephone number to call when you are concerned about your condition, please continue to use that number.

NHS 111 is available 24 hours a day, 365 days a year. Calls from landlines and mobile phones are free.

 

RELOCATION TO NEW HEALTH CENTRE 2012

(PLEASE NOTE THE PRACTICE IS NOT CLOSING DOWN)

We are pleased to announce that we plan to move to new purpose built premises in Heysham in Autumn 2012.  Currently the building is going according to plan and we will provide further updates on progress during the year.

There have also been two meetings to date where members of our Patient Participation Group have attended and feedback has been positive. 

Patient Participation Group

We are looking for patients who would like to support the development of our practice. Please click on Patient Group on the upper right side of the page for further information.  We are keen to recruit more young members to the group in order to obtain a broad representation.  Please sign up now to have your say!  

March 2012 - We have recently emailed out our first survey and hope to upload the final report soon!  
(Site updated 13/04/2012)
Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter

Noticeboard



Out of Hours

There is an out of hours service, covering evenings, weekends, and nights.  The new number for an out of hours problem is 0300 123 1144.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Home Visits

Visits are for housebound patients.  Please phone before 10.00 a.m. as this allows the doctor to plan his work load. Children with a temperature can be safely brought to the surgery, and this way they can generally be seen much quicker than via a home visit.

Extended Hours

Please note that we run extended hours clinics on Wednesday evening.  Note that these days may vary on occasions.

Smoking CessationClinic

We provide in-house smoking cessation support.  Please enquire at reception.

University Hospitals of Morecambe Bay NHS Foundation Trust is aware ofproblems with its outpatient appointment system.

 

A team, which includes clinicians, is working to establish the number and nature of appointments that may be affected. If delays are identified, individual patients will be contacted directly to make a new appointment. 

Should any patients have immediate concerns about their follow-up appointment they can call a 24 hour, seven days a week, dedicated phone line on 0845 608 0278.

 

                          

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website